Terms of service.

Welcome to Pop Recovery Systems, where we provide online coaching-type sessions and digital services to empower your recovery journey. Before you proceed, please take a moment to review our Terms and Conditions:

1. Service Description:

Pop Recovery Systems offers online coaching-type sessions and digital services aimed at enhancing your recovery experience.

2. Refunds:

Our services are non-refundable. Once payment is made, it is considered final, and no refunds will be provided.

3. Event Tickets:

In the case of event tickets, if you are unable to attend an event for which you have purchased a ticket, we can credit the ticket amount toward a Recovery Program offered by Pop Recovery Systems.
Please note that all tickets for BME are non-refundable. This policy helps us ensure the highest quality experience for all attendees by covering event planning, venue arrangements, and speaker commitments. However, if you find that you are unable to attend in person, you can still use your ticket for the online experience. Just let us know in advance, and we will make sure you have access to the virtual event.

4. SMS and Text Messaging Terms

POP Recovery Systems, Inc. offers a text messaging program for patients enrolled in our recovery programs.

Program: Enrolled patients receive session and appointment reminders and may exchange messages directly with their assigned recovery coach or care coordinator about their recovery program. We do not send marketing or promotional text messages.

Consent: You will only receive text messages if you give express written consent by checking the SMS consent box on our enrollment intake form. Your phone number is optional on that form, and consent is not a condition of purchase or of receiving any service.

Frequency: Message frequency varies based on your program and your interactions with your care team.

Cost: Message and data rates may apply. POP Recovery Systems does not charge for text messages.

Opting out: Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT at any time. You will receive a confirmation and no further messages. Your care team will continue to reach you by phone or email.

Help: Reply HELP at any time, or contact info@poprecoverysystems.com or +1 202-982-6723.

Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

Delivery: Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your carrier or device.

POP Community is the education component of our bariatric recovery programs. Access is included in the program price and is not sold separately.

Access begins when you enroll in a qualifying bariatric recovery program and continues for the duration of your program.

Because access is included as part of your program, there is no separate membership fee, no subscription, no free trial, and nothing to cancel. If your program ends, is completed, or is terminated, POP Community access ends with it.

POP Community has no standalone cash value. It cannot be transferred, resold, or refunded separately from the program it is included with. Refunds and cancellations are governed by the terms of the recovery program you purchased.

Content within POP Community is educational and informational. It is not medical advice, diagnosis, or treatment. See the Disclaimer section of these Terms.

We may add to, change, or discontinue features, content, or the platform on which POP Community is hosted at any time.

Legacy memberships: Members who enrolled in a standalone POP Community subscription before December 2025 continue under the terms in effect at the time of their enrollment until that subscription ends. To cancel a legacy subscription, submit the cancellation form.

9. Changes to Terms and Conditions:

Pop Recovery Systems may update or modify these Terms and Conditions at any time. It is your responsibility to review them periodically to stay informed.

10. Forms and Intakes:

POP Recovery Systems, Inc. provides non-clinical recovery support services to patients of our partner practices in the following specialties: Plastics and Aesthetics, Bariatrics, and Dental.

By submitting an intake form, you consent to the processing of the personal and health-related information you provide for the purpose of enrolling you in a recovery program, coordinating your recovery support, and communicating with you and your partner practice about that support.

What we do. We provide recovery coaching, care coordination, education, and logistical support before and after a procedure performed by a partner practice. Our role is to support your recovery experience around the care you receive elsewhere.

What we do not do. We do not provide medical care, consultations, diagnoses, treatment, prescriptions, or medical advice. We do not perform procedures, and we do not decide whether a procedure is appropriate for you. We are not your treating provider, and no relationship you have with POP Recovery Systems creates a provider-patient relationship.

Your medical care. Your procedure and all clinical decisions relating to it are the responsibility of the partner practice and the licensed provider treating you. Any clinical question, symptom, complication, or concern must be directed to that provider. Information provided by POP Recovery Systems is general, educational, and informational only, and does not replace the guidance of your licensed provider.

Your responsibilities. You are responsible for disclosing complete and accurate medical history and information to your treating provider, for following the instructions they give you, and for keeping POP Recovery Systems informed of anything that affects your recovery support.

Sharing your information. To coordinate your recovery, we may share relevant information with the partner practice or provider treating you, and with the members of your assigned POP Recovery Systems recovery team. We handle your information in accordance with our Privacy Policy. Mobile opt-in data and SMS consent are never shared with third parties.

In an emergency. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Do not use POP Recovery Systems messaging, forms, or your recovery team to report an emergency. Our services are not monitored around the clock and are not a substitute for emergency or urgent care.By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please feel free to reach out to us at info@poprecoverysystems.com.